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17/03/2010 - IPsmarx Introduces IP-PBX And SIP Trunking To Its “All In One” Solution
IPsmarx has just announced the addition of a Multi-level IP-PBX and SIP trunking to its integrated VoIP softswitch/billing platform. According to the company, it’s a “complete solution for competitive service providers” to offer the portfolio of services demanded by the Small Mediums Business market.
26/10/2009 - IP Becomes More Attractive to SMB's: Interview with Jeff Howe, President of Allworx
In the world of communication services and VoIP technology there are a lot of companies out there providing services to large businesses and enterprises.
What seems to lack is the company that serves the SMB's as a provider of similar services in both an easy to use and affordable package.
In a conversation with President of Allworx, Jeff Howe, he explains why they've focused on the SMB market,”If you look at IP as an industry all together there are a lot of moving parts right now. For example, from a pure industry perspective, a lot of the key features for the SMB space from a lot of our other competitors are typically missing.”
17/06/2009 - New VoIP Call Recording Solution for SMBs
CTI Group and CommPartners Connect have announced they are offering a VoIP call recording service aimed at small and medium-sized businesses.
Called SmartRecord IP it is a hosted VoIP call recording application that gives network operators the ability to offer call recording directly from the switch, rather than as an afterthought.
11/06/2009 - UC Desktop Prices Drop in Q1
Average selling prices in the UC desktop market, which has been holding steady over the past six months, dropped slightly in Q1 2009.
This weakening indicates the growing competitive nature of the industry, according to the authors of a Synergy Research Group report on the global market for collaborative applications.
27/04/2009 - VoIP Vendors Failing To Re-think SMB Retail Products
The economic crisis has frequently been held up as an opportunity for the VoIP industry to introduce businesses to the benefits and efficiencies offered by "non-traditional" telecom services.
But Kent Hellebust, CMO and general manager of Individual and Digital Phone Services at Telanetix, believes many VoIP service providers are failing to respond to the fast moving pace of the business retail channel.
He tells voip.biz-news how telecom vendors can effectively capitalise on potential opportunities in the US Small and Medium Business (SMB) market.
06/02/2009 - Digium Adds New US Features To Latest Version of Switchvox IP PBX
Digium has introduced a new version of Switchvox SMB, its IP PBX designed for small- to mid-sized businesses (SMBs).
Switchvox’s web-aware capabilities allow its integration with web and back-office applications, effectively turning the phone system into a unified communications (UC) platform.
