CDW's fourth annual Energy Efficient IT Report addresses the question of whether cloud services can help companies save on energy costs. The report, which drew from the results of a 760-person survey, in various positions in non-profit, corporate, school, and government sectors, relayed that 62 percent of those asked thought that cloud computing was an energy-efficient solution for data consolidation. The report states that cloud computing can directly curb emissions, as well as energy costs associated with maintaining office space, by giving employees the freedom to telecommunicate and remotely access data that is otherwise only available at central locales. Hurdles--particularly more knowledge and education--still exists, the report states. Article

Business call recording and contact center management solutions provider OAISYS has launched the newest iteration of its Talkument and Tracer call recording software.

Version 7.2 features expanded voice documentation compliance capabilities and a new Archiving Appliance offering, and is, said the company, its most encompassing release to date, providing users with solutions to business and regulatory compliance obligations.

"Our customers tell us regulatory compliance is a top-of-mind issue, one for which we have been targeting solutions for many years," said Brian Spencer, president of OAISYS. The new release, he said, gives users a "comprehensive compliance solution" for use in any industry.

The new release features a number of new features, chief among them an archival database that enables automatic, targeted relocation from a primary database to an archival database, while still allowing instant search to access the same interface used to manage online recordings.

It also allows users to further restrict and control information in individual call recordings on an as-needed basis to ensure instance-by-instance compliance with regulations and guidelines. The company said, for example, that its call-slicing feature that allows users to separate a single recording into multiple recordings; call merging, meanwhile, allows users to merge the segments of two or more recordings into a single recording for ease of organization and improved incident reconstruction.

For more:
- see this release

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Oracle has introduced the latest iteration of Oracle Communications Data Mode, which helps communications service providers (CSPs) analyze multiple data types and garner critical business insights, such as customer network usage behavior and marketing campaign effectiveness.

The explosion of data generated by mobile device consumers is creating a growing management challenge for CSPs. Oracle's Communications Data Model Adapter helps accelerate pre-paid data analysis and improve decision making, the company said.

The solution, certified by the TM Forum, also includes Oracle Communications Network Charging and Control Adapter for Oracle Communications Data Model, which is the first prebuilt, productized extract, load and transform (ELT) adapter in the industry. 

With the adapter, CSPs can process customer charging information more efficiently and cost-effectively to deliver near real-time data for predictive analytics.

A key component of the solution is a standards-based, pre-built data warehouse with a comprehensive database schema. The solution maintains sophisticated trending and data mining capabilities, as well as a wide array of dashboards, all focused specifically on communications industry business challenges.

For more:
- see this release

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In-Stat has released a report that is very bullish on the future revenue potential of mobile VoIP applications, predicting the annual revenues for the market will increase to $32.2 billion by 2013. The report, "Mobile VoIP - Transforming the Future of Wireless Voice," also predicts 278 million registered users of mobile VoIP applications by 2013.

If In-Stat's revenue estimate is to hold, however, these applications would not only have to meet the user base prediction but generate monthly ARPU of $9.65, not an easy feat with voice becoming increasingly commoditized.

"Applications such as Skype and Vonage have influenced users to think of voice as a data application," says Frank Dickson, In-Stat analyst, in a release. "The increasing penetration of Wi-Fi in mobile devices was the beach head that Mobile VoIP applications needed. As user habits are being shaped by rich on-line communication experiences, mobile carriers control over devices and data applications is waning. Mobile carrier attempts to slow the spread of on-line Mobile VoIP are proving challenging as well."

The report predicts that Asia will overtake EMEA as the regional leader in mobile VoIP revenues by 2013. 

For more:
- see the press release on Reuters here 

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