Canadian cable company Rogers Communications, which also happens to be the largest mobile provider north of the border, has rolled out its One Number service, offering consumers a single number for all their communications needs.
Click here to watch a video about One Number.
It's a unified communications play for consumers, but what's interesting about One Number is that it's built around a consumer's mobile number instead of a landline.
The service allows users to hand off mobile calls, texting, messaging and video chatting to their computer, continuing with a call without interruption. It also allows syncing of contacts seamlessly.
Vancouver-based CounterPath is a partner in the beta that allows users to connect to any Canadian phone number; Rogers customers can use the service from anywhere in the world.
- see this Vancouver Sun post
23/08/2010 - CounterPath and NEC offer mobile UC solution
Desktop and mobile VoIP provider CounterPath has teamed with NEC Unified Solutions to introduc NEC's Smart Mobile Client, a fixed mobile convergence solution to extend the features of NEC communication servers.
Smart Mobile Client R2.2 will offer customers the ability to use enterprise smart phones like the Blackberry 9700, Nokia E72/N97 and Apple iPhone to get full access to their company's communications network even when they are on the go. The solution offers telephony, voicemail and corporate directory services as well as presence, instant messaging and conferencing capabilities for smart phones over cellular networks as well as through WiFi. Smart Mobile Client automatically routes their calls through the company's communications server based on the customer's least-cost-routing settings. The software supports Blackberry, Windows Mobile and Nokia Symbian platforms, as well as Apple iPhone and Android through a Web client.
"We are excited about our partnership with NEC Unified Solutions and the value it brings to their customers," said Donovan Jones, CEO of CounterPath Corporation in the release. "With Smart Mobile Client, customers on NEC call servers can now seamlessly shift phone calls off the cellular network onto their enterprise WiFi network, saving an estimated 30 percent on their mobile cellular spending. They can also select PBX routing schemes for considerable savings on (international) roaming costs, too."
- read the release
The application is a presence-based, fixed and mobile voice, and instant messaging/short message service (IM/SMS) technology mashup with a select set of enterprise-ready features.
19/04/2010 - CounterPath offers FMC, UC PBX
At the ECOMM Conference this week, CounterPath is attacking the enterprise mobile VoIP market with a new PBX offering. The new solution takes an innovative approad to fixed mobile convergence (FMC).
In the wireless world they say FMC, and here in the wireline world we say unified communications (UC). CounterPath's FMC solutions looks a lot like UC to us: NomadicPBX is a turnkey platform for converged mobile and SIP voice, messaging and presence. The service offers wireless carriers and mobile virtual network operators a way to offer enterprise-level FMC across any desk phone, softphone or mobile phone. Letting these businesses target small- and medium-sized enterprises who make up a third of the hosted VoIP market, NomadicPBX combines UC presence, one number dialing to mutliple devices, IM/SMS, and is based on CounterPath's Network Convergence Gateway platform.
- read the release
CounterPath, an enterprise unified communications vendor, is taking a different approach to the market segment and offered alternative ways to drive ROI with UC solutions. There is a lot of skepticism around the ultimate utility and value around UC deployments, a fact John Craig, director of enterprise unified communications for CounterPath, readily admits.
"The productivity benefit has been relatively overstated, and it's probably a horses*** argument altogether," Craig said. "There isn't a CIO in the world that's going to deploy UC based a productivity benefit, but in this recessionary environment, if you want to take that and turn it into a hard cost savings, focus the deployment on climbing into the client's skin a little bit. Take the internal productivity benefit and face it out to customers."
Craig offered a hypothetical hospitality environment where guests would receive a SMS message upon arrival that would allow them to login to the hotel's system, receiving RSS feeds about events in the hotel, deals and offers, and updates on their room if it was not ready immediately. He said this system would also allow the customer to customize their profile and contact settings, so the enterprise didn't overbear and discourage use of the system.
In other areas, Craig said the company was seeing success deploying its mobile UC client on Nokia dual-mode devices in Europe, and would be more profitable if partner Nortel wasn't bankrupt.
Craig also said he sees trouble ahead for VoIP and UC, as the industry is in a "race to zero very quickly," due to mobile network advances around LTE.
"After the LTE revolution, what's a VoIP phone?" Craig said. "It will just be a data radio and a SIP client, which doesn't bode well for people selling those solutions."