13/10/2009 - Automating Phone Calls: Interview with Irv Shapiro, CEO of Ifbyphone
Ifbyphone does something very very simple. They automate phone calls. The process of automation can be done with pretty much any phone call.
“Lets say for example you wanted to have a toll free number, an 800 number or even a local number for your business, and when your customer called that number, you wanted to take their caller ID and automatically look up if they have any orders outstanding with your business and if they did, you wanted to tell them when those orders would ship,” said Irv Shapiro, CEO & CTO of Ifbyphone, in response to how the automation works.
27/07/2009 - Global Crossing expands VoIP Local Service offering
Global Crossing announced it is extending its local VoIP service to four additional European countries, both providing access to the countries for its enterprise and carrier customers, according to the company. Global Crossing's VoIP Local Service is now available in Greece, the Czech Republic, Poland and Slovakia.
The company said its IP interconnect minutes are up 58 percent year-over-year, demonstrating the strong market response to its telephony offering, according to a company release. As part of the announcement, Global Crossing said customers in Austria, Belgium, Denmark, France, Italy, Netherlands, Norway and Spain can now access national numbers that reduce international calling rates.
For more:
- see the company's press release here
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