Number of results 25 for PSTN

19/04/2012 - SAP and their Telco Plays

In what had to be one of the more quiet market entries, I just learned that SAP has officially entered the telco billing sweepstakes with SAP/Telco.

My guess is they are going to be doing more than just billing and seeking a greater role in the BSS/OSS world of telecoms and telcos.


02/04/2012 - Two Must Read Posts From Today

It's great to see those who are really in the know sharing their thoughts. Today, two very insightful posts came up from former clients of mine, David Beckemeyer, co-founder of Earthlink, and Larry Lisser with whom I worked leading up to the exit of Mobivox.

David, in his post about the so called myth of Android dominance, basically called bullsh*t on Google in a no holds barred post, which if you know David, you'll understand. It was succinct, correct, fact filled and not long winded.

Larry, in his sales strategist style, extolled the virtues of Enterprise Connect, the confernce and trade show that while not sexy, sells a lot to the buyers of IT and Telcom services.  Ironically, of the companies mentioned, four are clients including CounterPath, Fonolo, Hookflash and Vidtel.

Give them a read....

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01/09/2010 - Orange HD Voice Arrives in the UK-But Growth Hurdles and Solutions Abound

There's a revolution going on in voice communications, and it's all about HD Voice. Today, in the UK, Orange (press release), one of the largest mobile operators in the world unveiled their new HD Voice service that works on a small number of handsets from Nokia and Samsung that move the voice traffic over the 3G path. Those are also the first two hurdles as the HD Voice service stops working when the 3G service stops and only works on mobile phones that have the HD Voice codecs installed.

The next hurdle deals with when you call someone on another network, that hasn't implemented HD Voice, the same way or at all. But there's hope. A few months back client XConnect launched an HD Voice Peering trial for the purpose of getting carriers on board. Once the HD traffic is on the XConnect peering network their "Global Alliance" service makes sure the packets move as they started in full and robust HD to all customers of carrier members of the Global Alliance.

Standards will play the key here to both quality and consistency as other mobile operators and carriers begin to implement HD Voice into their networks. That means the need for interoperability will be key. So will be transcoding as the different codecs that can be deployed such as Skype's SILK and G.722 need to be able to talk to one another. This is one of the reasons why Google purchased former client GIPS-their expertise in transcoding, compression and codecs is key. That's why XConnect's efforts in the middle will play a significant piece of these efforts too, as will other network interconnection/peering federations which can effectively manage the peering and the services that ride atop them.

Beyond Orange Mobile, other companies like Citrix Online (another client), whose HiDef Conferencing Service, Calliflower and ZipDX are already playing and have been for some time in the HD Voice world. By having the standards in place and implemented by the carriers and operators the traffic that reaches the adoptive players will be delivered so they can bridge all the callers into HD regardless of the origination's chosen codec. That means that a caller coming in via Skype with Silk can be heard in HD by someone using another client's client, CounterPath's Bria, which when loaded with the G.722 codec also delivers HD Voice and eventually to compatible services and endpoints including Apple iOS devices like iPhones, the iPod touch and iPads once a G.722 codec is offered.

For those who have ever experienced an HD Voice call, the experience is strikingly different than a regular call. If you want to try to hear the difference, the VoIP Users Conference call that happens each and every Friday at noon Eastern time is delivered in beautiful HD audio if the caller has G.722 installed on the softphone.

Hat Tip to Doug Mohney who has been covering HD Voice and organizing panels on the subject as long as anyone around.


31/07/2010 - Part Two-Staying Connected and Online When Traveling

Let's face it, we live in a world where data and online services are in many ways becoming as important as voice. But voice still remains important. While I've been able to take the pain out of mobile roaming with Truphone Local Anywhere and softclients from Skype, Counterpath and yes, the GizmoVoice/Google Voice client that wasn't ever released to the masses, as well as similar softphones on my smartphones, we still need other ways to stay in touch without breaking the bank.

Phone Numbers in Other Countries.

Client Voxbone is one of the largest, if not the largest suppliers of DID around the globe and many of the leading Internet Telephony Service Providers (ITSPs) rely on them for local in country numbers. For years I've had numbers that have come from their numbering pools via ITSPs that allows me to have an "in country presence" without being there. What I've been doing is routing those DID through my Gizmo account which is SIP based meaning every call in the countries I frequent have been local calls to it, and then cross it over to Google Voice at no charge, I've then returned my calls from there that landed in the GrandCentral/Google Voice mailbox, all at the expense of Google. This is not that hard to do, but until GoogleVoice opens up their SIP ID's without an existing GizmoVoice account, you're out of luck. But, what you can do is buy in country DIDs from an ITSP (I prefer CallCentric) and buy a series of numbers that go to the people you regularly call and make local calls to them. This is great and only suggested if you are in a country regularly and make a lot of calls to the same number, like your company's main switchboard or as a way into your company's PBX. Not far off from this concept is Skype To Go. Skype to go lets you designate a phone number and have it call a series of dedicated destinations and Skype buddies by dialing a local number.

WiFi Access While Standing Still

WiFi remains perhaps the most efficient way of staying online, if you know what you're doing. First tool in the WiFi tool kit is Boingo. Yes, they are a client, but I've been a Boingo user and fan since almost the day they started and I've been paying for accounts even while they're a client because I believe so much in what they provide to the global nomad and road warrior crowd. As the world's largest roaming network of WiFi hotspots no other provider comes close at being the Swiss Army Knife of connectctivty. Let me first outline how I use Boingo and then go through other WiFi options:

On my laptops I use the Boingo client to log on at most of the Boingo hotspot locations. In their 58 airport locations that they own and operate their software makes logging on a snap. Now, here's a key tip. Not all Boingo roaming locations work with the Boingo Client. By roaming, I am referring to hotspots deployed and managed by other operators. But, logging on at those locations is no harder than navigating through the sign-on pages and finding the roaming pull down tab, and then selecting Boingo. From their the walled garden sign on system they deploy to their roaming partners asks for your username and password and off you go. This is normal for me to have to do in Orly Airport in Paris and at Barcelona and Madrid International Airports. As an international traveler I pay for the higher priced Boingo Global plan. Yes, it's more expensive compared to their $9.95 Boingo Unlimited Plan that is valid in the Americas only but if I used the maximum number of minutes (2000 in a month) in say Europe without it, my costs would be $360.00. Game over, as the savings is $300.00 a month. Since I make at least four trips a year to Europe (usually five or six the last few years) the $59.95 a month plan at $720 a year is still a savings over hotel access charges where in some hotels is 25 euros a day. That means the cost of a two day hotel stay's WiFi access has paid for my connectivity for an entire month. Since I stay in hotels more than 24 nights a year in places that have those kind of rates, Boingo is easily at break even or in my case, a far better deal when you add in airport, cafe and hotel locations as Boingo makes it easy and so cost efficient.

On my mobile phones, iPod and iPad I make extensive use of three Boingo accounts I have that are Boingo Mobile which at $7.95 a month is a no-brainer if you are a mobile data or mobile VoIP user. Like on my Mac I use the Boingo Mobile Client to jump on Boingo hotspots. On my Nokia N-95, E71 and N810 (yes I have one of those and still think it was the best palmtop ever made) I can surf the web, read and reply to email and use the auto connect feature of the Boingo client to latch on and both place and receive Truphone calls using the Truphone application on the N-95 and E-71 or my choice of ISTP or Skype on the N810. The luxury of using Boingo Mobile on the Nokia phones is the auto-log on feature of the Boingo account that is resident and operational, as long as you have WiFi scanning turned on. This means that calls to me that are routed via my USA Truphone application number, or calls made via Truphone on the Nokias are part of my Truphone Unlimited Plan.

FON-I've not been a fan of FON that much as many readers know, but on my last trip to Paris I became a convert. The model is the cooperative or communal model of connectivity. If you're a FON hotspot operator you can get on any FON hotspot for free. If not, you simply pay. And paying is as easy as sending an SMS if you have a local country mobile phone, even one that's pre-paid, and you have enough credit. If you're spending time in cities or areas where FON has a heavy presence buying the low cost router and leaving it turned on back home isn't a bad idea. With hotspots located in the UK, France and Spain in quantity and roaming relationships with the likes of BT, if you're willing to share your home broadband with others, buying a FON isn't a bad way to go.

T-Mobile Hotspot-I've had an account since this service launched, and while its value has been reduced by their pulling back in the USA, there are still plenty of places where I find their locations, some of which are not roaming partner capable yet. Dollar for dollar, their hotspots in the USA are the best around, and like Boingo, as a member of the Broadband Wireless Alliance, they too provide roaming in places that sometimes Boingo doesn't. For that reason, I look at the two services as complimentary, but over time I can see this service being dropped as Boingo has not in anyway, shape or form stopped growing, but T-Mobile has.

Hotel WiFi-the odds of having great connectivity in hotels is as predictable as the weather in London or Seattle on any given day or day-part. You just never know. I've become less and less enamored with it in most "business" hotels and have begun staying in the more boutique like properties found in Tablet Hotels. For example, the Hotel 1000 in Seattle did the smart thing and brought in XO Communications and added a 100 meg fiber drop to their property. My stays there have proven that building out connectivity the right way makes for a happy guest. Other hotels like the Andaz in London have amazing connectivity provided by InterTouch, a DoCoMo company, as do most, if not all of the Sofitel's around France and my favorite Parisian hideout, MamaShelter. I give up the convenience and high price of being in downtown Paris for the amazing bandwidth, funky and hip surroundings of the Philip Stark designed hideaway up in Paris's 20th. With great food and drinks in the restaurant, thin crust pizza from their own pizzaria and the rock solid 5 megs per room connectivity, I'm hooked up and happy in Paris.

WiFi Access On The Go

Let's face it, we're part of a mobile society, and WiFi access to 3G has become a reality. Sure you can tether your iPhone, Android or Nokia phones very easily now either natively or with an application like JoikuSpot. As long as you're already paying for 3G data on your mobile phone tethering is a great way to go for light use of your laptop. But if you're going to be spending lots of time on the go, then a PocketSpot and a 3G/4G plan is a great investment.

Here in the USA in markets where Clearwire is operating, no one beats their 4G speeds. Over the past few weeks I've used my Sprint Overdrive in Philadelphia, Atlanta and Franklin, TN on Clearwire's 4G network and have been more than pleased with the connectivity, low to no latency and ease of connectivity. If there is one drawback, it's battery life on the Overdrive. I'm also not overwhelmed by Sprint's speeds as their consistency is lacking from market to market on 3G. There either a MiFi from Verizon or AT&T comes in handy. Since I'm a global nomad, the unlocked Novatel Wireless MiFi USA edition or the global version which I use.

3G Data Dongles/USB Sticks

I've been using a combination of data dongles since they first were invented. Driver issues, Mac compatibility problems (that still seem to pop up now and then) have always been a concern, but they do work. But with Pocketspots the need for them is waining as why only connect one device when you can connect more. What does make sense though is to buy the dongles in countries you are going to be traveling in, with a PrePaid SIM card, add the credit you think you'll need and then pop the SIM into the Novatel MiFi 2352. You will need to know the settings, but those are easily found on the PrePaid Data Wiki.

iPhones and iPads

Let's face it, the more you use the iPhone the more you become hooked on the apps. When it comes to the iPad, I'm even more hooked. If you have a 3G iPad they are sold unlocked, but getting a SIM that works with the iPad on a pre-paid basis in some countries isn't always easy. I've succeeded in the UK with 02 as the carrier, but the rest of the UK providers have very strict rules on selling SIMs only to in-country residents. The same seems to apply across the EU, but I expect that to change as the iPad becomes more widely available and the Micro SIM's do too. (note Cubic Telecom does sell a roaming micro SIM)

Staying connected isn't hard when you're on the go. It just takes some planning.


20/03/2010 - Why We Live In the Land of the Free

No, I'm not referring in the headline to free calling, but free in so many others ways. Like with the opportunity to choose whatever carrier we want to use.

Not so, reports Tom Keating, about Egypt. There VoIP is banned which impact Skype, and a host of others.


24/02/2010 - eComm Details Released; Augmented Reality Conference Added

Lee Dryburgh is putting together another bang up eComm conference under the banner this April, and my agency, Comunicano, and I are proud to be able to support it as an official sponsor.

The big news is how Lee has also been able to assemble a conference on the subject of Augmented Reality at the same time.


20/11/2009 - Where Have The Big Internet Players Have Gone in VoIP and Why

The crusty John C. Dvorak has been a fixture in PC Magazine for many years. This week he penned a piece about Google Voice and free calling. In the opinion column John raised a few points that need to be expounded upon, and I'm in the kind of mood to do just that!

Point One:

Now that Google is behind the latest push for free calls, the whole process will likely be accelerated worldwide. Soon enough we'll all be wondering why the whole process took so long, and why Google had to be behind it. Where was Microsoft? Or IBM? What about the almighty Apple? None of the CBG (Came Before Google) companies seem to have any telecom vision whatsoever.

Oh this is a juicy one, John. And you're right. Where is Yahoo? Where is AOL? Where is AT&T?

All of them were in VoIP long before Google. Let's start with Yahoo. They had the world by the balls. First of Yahoo Messenger is global in distribution and uptake. At one point it was the largest and most widely installed Instant Messaging client that had real voice and video capability from one of the majors (MSN, AOL being the others.) Under Brad Garlinghouse (now at AOL) and Jeff Bonforte (who built Gizmo on the sly while working for Michael Robertson-but that's another story) Yahoo made a key acquisition, and one that has ties to GrandCentral/Google Voice. That purchase was of DialPad, which at the time was led by Craig Walker and Vincent Paquet (now of GoogleVoice-the duo that founded GrandCentral). Dialpad, was purchased by Yahoo back in 2005 which in Internet Time is akin to the ice age now.

DialPad enabled Yahoo to immediately have a proven platform that delivered least cost routing, the Dialpad engine that routes international traffic and enables termination plus gives them the billing, OSS and capability to make a Pre-Paid offering that terminates and possibly originates PSTN calling. Clearly this meant that Yahoo was going after the international audience and is looking to go right after Skype. With DialPad, Yahoo also got major anti-fraud and fraudulent call detection, which was the core piece of Dialpad's engine.

That, along with Yahoo Messenger, cheap rates, low priced Dial In numbers (DIDs) and PSTN calling poised Yahoo to be a Skype rival and at the same time put them at odds with their biggest partners. The USA regional Bell companies-Verizon, Quest, SBC, AT&T, Bell South, Pacific Bell--whomever was branded whatever, back then. Basically, Yahoo was the engine behind many consumers DSL lines. And those lines were sold in partnership with the Baby Bells. So, all of a sudden someone at Yahoo, likely Garlinghouse who was regularly flying to New Jersey to see two of the Bells, got religion. And for all intents and purposes VoIP at Yahoo, despite all the great work and technology they had acquired, built, launched and promoted, went into the cancer ward. Today, Yahoo Messenger still has all the bells and whistles that Walker, Paquet, Garlinghouse and Bonforte (now with XOBNI) have built, though Yahoo has outsourced to Jajah, what Dialpad was purchased to do for the most part. But the promotion of Yahoo calling is nil.

Now let's look at AOL. Talk about killing something great before it even gets going, that's what happened at AOL with Voice. Back in 2005, AOL launched their VoIP service under the direction of strategy lead Jim Tobin (now with Comcast where most recently he was the head of voice strategy) and Ragui Kamel (most recently COO of Momentum Telecom.) They had built a very robust and complete calling service, which as quality goes, was the closest rival to AT&T's CallVantage, which to this day, was the best sounding VoIP calling service in the pre-HD era. The AOL offering was priced competitively and was feature rich. What's more Tobin and Kamel had a vision of where the market was going and were charting that course. Then New York came calling. It seemed that the top execs at Time Warner Cable had another idea. They wanted to be the voice kings inside AOL/TimeWarner as Voice would be the keys to their freedom, which by adding on revenue to their cable customers bills by adding on telephone services was going to be the key to a spin out and an IPO of their own. Almost overnight, the much ballyhooed AOL phone service died. AOL, being one of the most disfunctional companies around, now rivaled by Yahoo, back then decided to launch something else though. AIM Phone Line, which made a lot of sense. Instead of needing an ATA, just use the Instant Messaging Client. Perfect thinking, and much in line with what Yahoo was doing. Same kind of features, easy to use interface, a plug in architecture that was developer friendly. So AOL launched AIM Phone Line and then three years later, put it out to pasture also.

Which brings us to MSN. Actually, years back MSN Messenger worked with Net2Phone to deliver cheap VoIP calling using h.323, but that never really was something Microsoft chased and in reality, Voice and Telephony at Microsoft has never been a front burner issue. Voice in general is a feature to them, not a core business, and since Microsoft looks at the game much differently with their online services than either AOL or Yahoo ever did, they were always the company that was around the voice game, but never a big bucks player. That's different from EarthLink, which had a very good voice service called TrueVoice, and which for many of the Earthlink customers who used it, found that it was much like CallVantage. While it is still around today, as a bundle with DSL, Earthlink too has given up the VoIP ship it would seem.

So that sums up the history of the OTG players and VoIP historically.

Now what does this mean? Well back in 2005 I pointed out to AOL at a session that was supposed to be about the future that their scuttling of WASTE (a P2P technology) and lack of vision where they could have combined that with ICQ (remember that one) opened the door for Skype to become the winner in the new pipe game of distribution. With the demise of AIM Phone Line and AOL's Voice service, they pretty much took themselves out of the game not once, or twice, but three times. Talk about waste of shareholder dollars.

Dvorak sums things up well when he writes:

Yahoo might have been able to create such a service, but the company lost its way when it went Hollywood under Terry Semel, and it has failed to reset itself. Yahoo could have done Google Voice.

Once it dawns on everyone what Google has really done here, you can be sure mediocre clones from companies like Microsoft will suddenly appear. But those products will almost certainly be polluted with notions like "free phone calls for $10 a month!" and other idiocies.

Once again Google has managed to make other tech companies look foolish. It's a recurring theme.

He's right. The politics of VoIP and the lack of permissible competition in the USA has led to this. In many ways, VoIP is to the the first decade of the 21st century, what DSL was like in the last decade of the 20th. If they can't smother it one way, they buy it up and kill it. That's why Skype going NOMAD this week via their independence, and Google buying up Gizmo is so much a breath of fresh air. If you look at who is lobbying on Capital Hill the most for a change in how Voice and communications is regulated you'll find Google and Skype right up front.


01/11/2009 - Traffic Pumping or Pimping

Let.s face it, if you use GoogleVoice like I do, you have the benefit of a very reliable, easy to use, one number solution with voice mail, message transcription, with an elegant call back solution that offers convenience and capabilities not currently offered by any on the US local carriers or mobile operators in one complete package. So I found the Randy Stross penned story in today's New York Times very thought provoking.

To get all the features that GoogleVoice offers one would need Comunikate, PhoneTag and a subsidy by some service provider, as the calls made via the Google Voice application that end up on a landline or to Gizmo's softphone are really free (other than the cost of access to a network) so in essence GoogleVoice is democratizing voice serrvices, and at the same time taking potential revenues away from others who don't offer all of the functions in one place.

As a public service, subsidized by ad revenue, GoogleVoice makes thins easy for people to get services that otherwise would need to come from many different service providers, and not all work well together.

Honestly, GoogleVoice, now with SMS would be worth paying for,if for no other reason than to shut the door on these types of issues between operators and the FCC so they all can get on with bigger issues, like making broadband available to all.



04/10/2009 - Net Neutrality: Can Open be Governed To Be Discussed on Calliflower

Long time pal Carl Ford has let me know that he'll be moderating a call on a very hot topic on Calliflower--Net Neutrality:  Can Open be Governed this Tuesday, October 6 at 1230 EST.

Participants include: Todd Daubert of Kelley Drye, Hank Hultquist of AT&T and Rick Whitt of Google.

Given all the noise and news around the Google vs. Apple and Google vs. AT&T, plus the Skype efforts on the Carterphone act, one really has to wonder if Open is the new Closed just like Blue is the new Black these days and also if any fireworks will erupt.

Carl reminds use that "FCC Chairman Julius Genachowski has expanded from four to six the principles of freedom associated with Net Neutrality. Now however these principles are now going to be codified into regulatory rules. So the question has to be asked can the concept of “open” be governed."

Join Carl and his guests as they look at how these principles will be incorporated into policy. What companies, services and devices will be subject to these rules and discuss if the jurisdiction of the FCC has to be modified to enable these principles.


09/09/2009 - Skype SIP Hits The Shores With ShoreTel

ShoreTel, one of the better and more forward thinking IP-PBX brands has become the first big brand to GigaOm's Colin Gibbs has perspective on why Shore-Tel made the move.


12/08/2009 - We Make More and Pay More

I'm not surprised that we pay more in the USA, lots more, for mobile phone services, as CNET's Maggie Reardon writes.

We also pay more for broadband services..and we get lots less.

Our bandwidth speeds are slower than other western countries and our wireless networks don't really achieve what's possible due largely to over saturation or lack of tower placement. What's more, our in the ground broadband is lagging to, using older technology.

As Ken Rutkowski of KenRadio notes, often when we record shows when I'm international, the quality seems better, and it is. Lower latency, less echo and a better experience, even at slower speeds. That's because most nations have built one network, which is where the giants in the USA are headed. I fully expect AT&T to be on board with a one network approach in the next few years, and to lobby the U.S. government to support that approach.

What we need though is not the core to be the only solid piece. All the pieces have to be, and for that to happen it means more local government involvement, including finally crossing the line and getting more towers erected in places that will enable better wireless coverage, and more "open" tower locations.

All that will bring the costs down, and mean better service.

24/07/2009 - US Air Will Have In Flight WiFi

Today US Air announced they will be adding the GoGo Inflight WiFi from Aircell.

More in the sky work for all of us.


22/07/2009 - Open Source Guava - The Facts From Michael Robertson

Earlier today I received an email from a reader contending that GUAVA was written with code that was purloined. Rather than let this issue fester, I went to Gizmo5 founder Michael Robertson to help set the record straight.

Robertson, who has been a strong proponent of open source technology since his MP3 era was quick to respond and wanted to set the record straight. Here is Michael's reply:

Andy,

Sometimes the open source community over-reacts. My guess is someone when to the about screen and at the top we talk about what you can do with GUAVA since there's no web site or tutorial built for the software. Then they didn't know how to scroll down. If they would have scrolled down they would see lots of additional information about the software. Attached is a screenshot of the About section from GUAVA software running on Android. I think it's obvious it's based on Sipdroid since that's exactly what it says. We did not remove the copyright notice as you can also see. Also, we provide the source code at: http://www.gizmo5.com/guava.tgz and there's links to the source code from the support area. And if anyone had trouble finding it, they could of course send us email and we'd reply.

Anyone who knows my background knows I'm a big believer in open source having spent millions of dollars of my own money and more money from the companies that I've started and run to support open source. Of course people know I did Lindows/Linspire and we built lots of code and paid for other code which went back to the community. A small example is Firefox's 'underline in red when I do a misspelling' - that's code I paid to have written and gave to Mozilla. Way back at MP3.com we gave money to support an unknown open source database called Mysql which went onto bigger things.

Here's the screenshot of the About Page:

guava-about-screen.gif

Note: You can obtain the latest version of Guava here.


26/06/2009 - All About Symbian Provides Spot On Insight on Truphone and Nokia

Rafe Blandford, of All About Symbian, is someone I've gotten to know as a result of the Nokia Blogger Relations efforts over the past few years. He's someone whose perspective on what is happening on Nokia Symbian based devices combines the understanding of a user, with the insight of an analyst and the why it does what it does perspective of a programmer/engineer.

Yesterday Rafe posted what I am calling the seminal post about Truphone's expanded array of Nokia handset deployment options, in one concise and extremely well written post.

In a note to Rafe I said, "the post most accurately depicts the choices and options that the user now has, artfully explained the whys and how comes related to both the opportunities and challenges the developer now has before them with the Series 60 platform and its evolution, all while giving the reader a reason to want to use Truphone."

As someone who was involved in the architecting of the announcement and scheduling the briefing, and maybe more importantly someone who has been for the last few years intimately involved with both Nokia and Truphone in the way in which the stories get told, it was heartwarming to see someone capture the story and retell it so succinctly.

Give Rafe a read, especially if you use and are interested in the Nokia Symbian platform, as few are in his league when it comes to really "getting it" and then telling it from all perspectives.


26/05/2009 - Ingate and Dialogic Announce Secure SIP Trunking for Legacy PBX

Ingate Systems and Dialogic Corporation have announced a partnership that will allow enterprises using legacy PBX and Contact Center systems to adopt SIP trunks as a replacement for traditional PSTN voice services.
The companies said they have completed the necessary testing to validate the Dialogic 2000 Media Gateway Series (DMG2000) as interoperable with Ingate SIParator and Ingate Firewall products.

22/05/2009 - More SIP Support For the iPhone

25/04/2009 -

Two posts this week about Skype and mobile operators by Om Malik and Rich Tehrani underscores why playing with your competition makes sense.

What's interesting is neither has had any first hand experience (that I know of) using the 3 Skype service in the UK as I have. If they did, they would have been even more effusive on the positive side of things in their commentary.

First, from a price and performance perspective, I can't make calls any more cheaply in the UK while on the go than I can with the Skype phone from 3, running iSkoot's technology. Once 3 opened the service up to allow Skype Out calls, it was game over to any other carrier for someone who has to reach a community of people I deal with the way I can via Skype (or for them to reach me) or to make International Long Distance calls. The only rival is client Truphone and that's because their service is a mobile phone derived service at the core. The Skype phone though has the second largest telephony addressable audience in the world, next to the regular PSTN, so when the two are combined, 3 wins the game.

The key is presence. I spend almost no time leaving voice mails, as the presence data available via Skype makes it easier to reach someone I need to talk to. After that, everything else is just another feature.

By selling Skype as a service now, 3, is going to sell more data plans, and connect more people to more people. Other carriers should carry the same idea forward. What's more, since the new SkypePhone2 can be tethered, I can always us it connected to my laptop as a 3G modem, making it a great value for those who don't want to buy a separate 3G stick or card.

To me, both Om and Rich have made solid points why some USA carrier should embrace the SkypePhone from INQ. It will be a win, once their networks can support all that Data traffic of course.


14/04/2009 - Secure Mobile VoIP Now Available

A UK company, CellCrypt is now offering secure mobile VoIP calling.

For years people have always worried if their cell phone calls can be monitored. Those inside the industry know it was always possible. This solution sounds like another step in the right direction to protect your communications, as long as the algorithm includes the ability for law enforcement to make lawful (i.e. court authorized wiretap) intercept possible.


12/03/2009 - Gee I Told You So - AOL VOICE IS GONE

I have to say it. AOL Voice Team--I told you so.

It was at eComm 2008 at the opening night reception when I said AOL and VoIP won't be around long. Now I read that I was right.

Next up on the to be shuttered predictions list is AT&T CallVantage and likely Earthlink's TruVoice. Makes you wonder if Vonage is heading the same way. Their numbers are horrible, their churn very high (7 percent or so I figure) and without a BAILOUT they won't be able to sustain the kind of losses we keep hearing about.


06/03/2009 - eComm Was A Hit

I have to say, with all due respect to other conference organizers that Lee Dryburgh and his band of advisors, led by the likes of Jon Arnold, Dan York, Brough Turner, Phil Wolff, Alan Duric and others really worked hard to make this year's eComm the best ever.

When we ended after three days at six p.m. the room was at 80 percent of what it was when we started on Tuesday. Granted some folks had to leave, but then at the Voxeo dinner, we had roughly 50 people there, so many that the working staff from Voxeo who did so much (Alison and her colleague I think) had to eat in another part of the Roti Bistro, downstairs.

The event really didn't end at 6 PM, and seemed to continue as discussions at tables were more about undiscussed topics, new ideas and what's coming next.

My London drinking buddy, Dean Bubley has a great summary just up. Dean's candid, and brings a non Silicon Valley, non USA perspective.

But eComm is not VON for those who think it replaced it. It doesn't. And it's not ITExpo and it was never meant to be. It's not Channel Partners and its not CompTel. It's not DEMO and it's not Under The Radar. It's not Telco 2.0 or anything like those.

It's eComm and it is what is next in telecom, mobile and wireless. Already plans are underway for next year as well as a possible European edition later in the fall and from what's already bubbling and fermenting, it's going to be tasty and refreshing, like a good glass of wine.


25/02/2009 - eComm Pricing To Change, Reserve Today or Pay More

I got a note this morning from Lee Dryburgh reminding me that the early bird pricing for eComm ends today.

eComm starts on March 3 and looks set to be hot. It's a whole day affair for three days and in reality it's the equal of at least five days. The schedule is packed and there will likely be some very big news coming out of the event that's just across the freeway from San Francisco International Airport at the Burlingame Marriott.

If you want to save some money, use the promo code 'VoIPWatch09' which when entered on the first page of registration will takes 20% off or better yet, just click here and you'll receive the discount immediately.

See you there!


13/02/2009 - Heading to Barcelona for Mobile World Congress

I'm in London for one more day and then I'm off to Barcelona for Mobile World Congress.

I'm going with mixed emotions as the reaction I've been getting and receiveing from Analysts, Bloggers and Press is that the turnout will be very light as they simply can't travel that far from the USA.

What does that mean and what should be done?

1. Companies exhibiting will have more time to sell to the potential customer base.

2. The importance of services like quality broadband on site to hold virtual conference calls via services like Calliflower and High Def Conferencing becomes paramount to get the story out. Companies with announcements should use those services to provide first party Q&A to those who didn't make the trip. Of the two here are the differences:

Calliflower provides a richer, more "being there" approach with file sharing, moderation, chat board.

HighDef provides a higher quality audio experience and is Skype accessible.

3. Media not attending should not take the position "we need to know when it's announced there too." Let's face it, those that traveled paid the price (or their publications did) so it's time to remember that the guys and gals in the press room, who attend the press conference should get the news first, not someone who sat home just waiting.

Remember, they are "news reporters" and news happens someplace live. For the publications that want the story who aren't in Barcelona, find a stringer, track down a blogger whose at the event, get someone to "cover" for you. I'm encouraging my clients to use the technology that's available to not leave anyone out, while still making the in person media person, blogger and analyst feel more special.

4. CTIA has become important again. Companies who don't find any North American carriers to talk to, especially the regional ones, will find they have to spend money again to reach them in the USA and for the USA based regional carriers and media, this means going to CTIA has just become more important.

5. Events like Mobile Sunday, Showstoppers and PepCom's Mobile Focus are important to attend. Those are the events where the "what's new" and who needs to be found can be seen. Each pof those events rovides their niche of followers.

Mobile Sunday will be more social networking and more early round companies.

Showstoppers and Mobile Focus slug it out for the bigger more established brands, with Mobile Focus usually seeing more of the handset brands that are household names, while ShowStoppers gets more of the apps, accessories and services (or has where they've gone head to head before). All have their pluses, but with a down sized group of media, those in town should find a way to attend all three.

6. Rooms can still be found in Barcelona. While many of the top hotels seem to be booked up, my guess is if you arrive Monday after 6 PM you'll find many cancellations but Tuesday will be the day the bargains start to fly. Suggestion. Arrive Tuesday (attend client Truphone's Press Conference) and take advantage of what should be better room rates.

7. Trade shows and conferences are far from dead.

What I saw at CES and IT Expo, as well as Mac World were companies doing business. Sure the arm-charms and bag carriers weren't in tow like at events from days gone bye, but the people who did attend, and whom did cover the events were getting more business done, with more real customers who didn't have to wait in line behind the "tire kickers."

What Jeff Pulver reported about his Social Communications confab support this theory. People who want to keep being a part of things will be at the events. But, all of that said, we need to also be cognizant that everyone can't be everywhere and still remember to take care of those not at the events.


10/02/2009 - The Poor Man's iPhone is the iPod
It's great to see ex Qualcomm strategy and marketing whip Jeff Belk leaving the womb of CDMA and exploring the WiFi world. In his pursuit for a way to cut down on his global roaming costs he's discovered client Truphone and how to turn his iPod Touch into an everyday global roaming mobile solution.

08/02/2009 - Ad Supported Calling

In an era where online advertising is being challenged every day, facing uncertainties like its print siblings, PokeTalk out of Israel is trying to reverse the trend and provide calls for ads.

I'm not convinced this is a long term business model to market with towards anyone who can afford phone service or is part of a Skype or Gizmo like community that can make and receive no-cost talk sessions (calls.)


04/02/2009 - Calliflower on the iPhone-3G ROCKS MY WORLD

As a disclaimer the team behind Calliflower, Iotum, and specifically Alec Saunders and Howard Thaw are both clients and friends for many years. From the early days of Iotum when Alec and I whiteboarded out the strategy in my home office, to their launch at DEMO, the magic of what is going on inside Iotum with the concept of relevance and ease of use has never not been clear to me.

With the release of their Calliflower iPhone application, the Iotum folks have set a new standard in iPhone App user interface, and user experience. Not only is the app gorgeous and easy on the eyes, but it's so intuitive, and simple to use that words cannot give it justice.

This is without a doubt the most simple and most powerful way to set up, manage and participate in a conference call on either the web or via a mobile phone. The UI (User Interface) and UE (User Experience) leaves all other concepts in the dust, even the new VAPPS High Def Conferencing web site, which I am very impressed with.

The reason is this. You can do everything you need from the palm of your hand over EITHER WiFi or 3G. The combined WiFi and voice calling experience is very good, but would only be better with a HD (high def) like calling over SIP on WiFi (ala Truphone) to go the whole distance with great sound and easy call management.

For all the details, here's the press release, but having shown it off the last day at IT Expo here in Miami to a few very much in the know opinionated types, I'm getting nothing but thumbs up from everyone for Calliflower.

One note, using the app on a 2G iPhone (the original ones on EDGE) is not as good of an experience as the data path drops when a call begins.