Number of results 25 for Consumer

18/10/2010 - netTalk Duo: an easier alternative to magicJack?

Just about everyone has heard of making phone calls over the Internet these days. Now it's as easy as clicking a link in you Gmail to call grandma--provided she is on Gmail. But what if grandma hasn't jumped on the Gmail calling train yet and still likes to use her good old landline? Well for that, grandma would have to use a magicJack or maybe...a netTalk Duo.

The netTalk Duo takes the need for a computer out of the equation. A user can plug the device into their broadband line and then into a regular home phone and make VoIP calls with ease at the same low rates we've all come to expect from VoIP. The device has a leg up on the magicJack--as well as any other computer based VoIP--where users need to have a computer on and the VoIP app running in order to receive calls to their phone. With the netTalk Duo, users just keep their phone plugged into the device--and the device plugged into the Internet router--and they never have to worry about missing a call.

Like the magicJack, the initial purchase includes a year of service and also like most of these types of devices, there might be a little learning curve. Check out the source article for a complete review. Also, magicJack maybe ruffling a few feathers of its competitors further as it's been working to make all calling for its customers completely free--a promise I haven't seen yet from the netTalk team.

For more:
- read the article

Related news:
MagicJack apparently a reliable phone service

MagicJack figures out how to do completely free calls


16/08/2010 - MagicJack figures out how to do completely free calls

MagicJack's USB dongle is king of the infomercial led free-after-the-initial-purchase consumer VoIP, but now it has sweetened the pot.

The USB VoIP device goes for $40 down and then $20 a year (after the first free year) for unlimited VoIP calls to telephones (not just to other MagicJack users or computers). Although the deal sounds pretty sweet, but MagicJack is now launching a new service that will mean truely free calls. The MagicTalk service is a software release of the MagicJack service, but it makes its money charging phone companies for incoming calls to MagicJack users. Initially supporting Windows and Mac, MagicJack plans to release a mobile phone version soon. Each user gets their own MagicJack number with the option of transferring their own number to their MagicJack service.

MagicJack's idea sounds like a win for consumers and it's pretty tough to compete with 'free.' It will just be interesting to see if the company can make enough money to keep the service afloat on just charging fees to other telephone companies.

For more:
- read the news story

Related news:
MagicJack 'femtojack' uses mobile phones to make VoIP calls
VocalTec and magicJack maker merge


07/06/2010 - Verizon brings long awaited VoIP to FiOS

Verizon discontinued its Voice Wing VoIP service back in 2009, but has been testing its FiOS VoIP offering in select markets since 2008. Finally, the company has announced that the service is available to consumers.

FiOS Digital Voice has been launched in 11 states and the District of Columbia. The company said that they would be offering it to business customers as well in the future. The prior voice service offered to FiOS custumers called Freedom Essentials was actually a PSTN-based calling service.

Upgrading to IP calling will not cost Verizon customers anything and will provide new features like calls showing up on FiOS connected television sets and live voicemail screening which would allow users to listen in on a voicemail message as it's being recorded and pick up the call if they want to talk to that person.

For more:
- read this article
- and this one

Related articles:
Verizon's Global Wholesale VoIP usage up 200%
Verizon Business makes EU calling cheaper with VoIP
Verizon FiOS getting VoIP in early 2009 (guess we were wrong there...)
Verizon officially pulls plug on VoiceWing VoIP service


16/07/2009 - Successful IFA Business Model Drives Markets in 2009

ADVERTORIAL: Product debuts and important industry topics such as ecology, lifestyle, HDTV & wireless communications the main features at IFA 2009.
For the second time, and with an even more comprehensive show, the leading brands of the consumer electronics and electrical home appliances industries will be jointly represented on the Berlin Exhibition Grounds at IFA 2009.

15/05/2009 - Embarq adds managed VoIP services

Embarq Communications released a hosted VoIP offering with two tiers aimed at enterprise customers. Embarq said its Managed IP Telephony service provides always-on monitoring and alerting, and informs customers about network issues through phone or email.

Annette Pollock, product manager of managed services for Embarq, said customers migrating to VoIP often find it to be a "mine field."

"The VoIP applications are more complex than anything you can get over TDM," Pollock said.

The MIPT service also provides remote diagnostics and minor repairs, a 24x7 live response help desk, and monthly traffic and alarm activity reports, the company said. Customers who want to analyze their network performance at a more granular level can upgrade to the Comprehensive Services package, which gives them an assigned technical engineer, detailed problem reports to determine remedies, and project implementation.

Pollock said Embarq has sold IP telephony applications and validating networks to users for some time, but now it can provide proactive management as well. She said the hosted VoIP offering is mainly targeted at small- to medium-sized businesses, and it retails on a per server basis, rather than per seat. 

For more:
- see the press release here 

Related article
MetaSwitch lands Embarq


03/05/2009 - Vonage reports on May 7: What to look for

Vonage reports its first-quarter financial results Thursday. Given the statements made by the company's CEO on the last earnings call, analysts will be scrutinizing three key metrics: SLAC, customer churn, and net customer gains/losses.

At the end of February, Vonage CEO Marc Lefar called the company's expenses to secure customers - SLAC - "not acceptable," with net addition of customers "well below" expectations. SLAC increased to $309 per customer in Q1 2009, up from $289 per customer in Q4 2008. SLAC should be down given the noises the company made about finding a new ad agency.

Customer churn per month was battered down to 2.9 percent per month in Q1 2009, but that didn't help much, since Vonage registered its first net customer loss of 14,700 subscribers. Lefar said the company had been working on automating its customer care functions and making customer turn up more efficient.

If the "It's cheaper than landline/bad economy drives price shopping" theory holds, net subscribers should be up a bit, assuming the company has managed to reduce churn again.

Other items to look for: Progress on market opportunities outside of North America and the UK, a mobile application, and a new SMB offering. All items were referenced in the Q1 2009 conference call, but new product announcements haven't happened yet.

Related articles
Vonage CEO: Customer acquisition cost "not acceptable," mobile ...
Vonage narrows losses, goes negative on subscribers.


17/04/2009 - MagicJack settles with Florida AG

VoIP gizmo/service provider MagicJack has reached a settlement with Florida's attorney general (AG) over charges the Palm Beach County company charged customers for long distance phone service during what was advertised as a free 30-day trial. The company, without any admission it has violated the law, has agreed to make tech support changes and reimburse the state $125,000 for the costs of the investigation.

The Florida AG began investigating last July after receiving lots of complaints from consumers about the product. An investigation also found that the MagicJack product had limitations that were not properly disclosed, and the company didn't have enough customer service people to deal with consumer complaints. The company has "fully resolved" more than 500 customer complaints, according to press reports on the matter.

As a part of the settlement, MagicJack has agreed to implement new practices to assist customers, including a guarantee that all inquiries will be responded to within 24 business hours and a disclaimer on its website clarifying the requirements to participate in a free trial offer.

For more:
- South Florida Business Journal reports. Article.
- Palm Beach Post provides more detail. Article.

Related articles
MagicJack mystique - FierceVoIP
Analyst: Magicjack causing landline loss - FierceVoIP


17/04/2009 - Verizon upgrades VoIP Hub, plans hardware refresh & apps marketplace

Less than 90 days after unveiling its VoIP consumer media phone, Verizon is rolling out new features for the Hub. New goodies in the works include slicker hardware and an applications marketplace.

The new software upgrade includes more downloadable Widgets, instructional cooking videos and games. A web browser based around Google's Chrome browser and a software development kit for third-party programmers are also in the works.

Future hardware prototypes flashed to reporters included a model that resembles a digital picture frame and/or another that includes a smaller, more compact cordless phone.

The Hub applications store is being opened up to expand the appeal of the device, allowing customers to download the apps the want - and ultimately providing a marketplace for third-party developers to sell software a la Apple's iPhone App Store.  A launch date for the app store has not yet been announced.

Furthermore, anyone can now buy the Hub if they choose. When the Hub was initially introduced, purchasers had to be existing Verizon Wireless customers; the device connects to Verizon Wireless services linked to mobile services such as VZ Navigator for directions and local attractions, Chaperone (for tracking phone locations) and V Cast video entertainment.

However, the Hub still has a hefty price tag, costing $199 after a $50 mail-in rebate with a two-year agreement at $35 per month for VoIP and other services, with additional cordless phones at an additional $79.99 each.

Expect to see a national advertising campaign for the Hub to appear later this month.

For more:
- Dow Jones Business Wire on WSJ.com. Post.
- FierceWireless picked up the Reuters story. Article.

Related stories
Verizon launched Hub on Feb. 1
SPOTLIGHT: Verizon's Uber-desktop phone rumors


15/04/2009 - ooma says Internap to blame in Monday outage

Customers of consumer VoIP provider ooma lost service for about six hours Monday, but according to ooma, irate users should point the finger at Internap instead. Dennis Peng, vice president of product management for ooma, wrote in a blog post that all ooma customers were affected by the outage and that upstream Internet service provider Internap was the source of the connectivity issues.

Internap didn't waste time firing back at ooma, as spokeswoman Debra Forrester said the problem was not Internap's fault, and that no other Internap customers experienced a connection failure, indicating the problem was within ooma's system, not Internap's.

Ooma Chief Marketing Officer Rich Buchanan wrote an email saying ooma had network logs to prove the disruption was due to an issue with Internap's systems. Ooma representatives said the outage has prompted them to expedite plans to launch a second data center in the U.S. for emergency failover capabilities. 

For more:
- see the Web Host Industry Review article here

Related articles
Ooma outage for most of Monday
ooma launches Telo home VoIP phone


14/04/2009 - Ooma outage for most of Monday

VoIP provider Ooma experienced a service shutdown Monday lasting from 2 p.m. until 8 p.m. EST, and the service was still experiencing problems for the rest of the day, according to the Silicon Valley Business Journal. Chief Marketing Officer Rich Buchanan tweeted about the incident, acknowledging the outage and asking for patience while the company fixed the problem.

Ooma has had a great year so far, with CEO Eric Stang reporting large subscriber gains and forecasting profitability by the end of 2009. A trial partnership with Best Buy that has since blossomed into a distribution deal for all of Best Buy's more than 1,000 locations has been one of the key catalysts for ooma's growth. However, if service outages become commonplace, it could give up a lot of the ground it has made in a hurry. 

For more:
- see the Silicon Valley Business Journal article here 

Related articles
ooma launches Telo home VoIP phone
The ooma conspiracy -- or why Vonage is ultimately doomed


18/03/2009 - Ooma adds Google Voice support

VoIP provider ooma has just announced a series of premier Google Voice Extensions (GVE).  The company says the new enhancements will simplify the Google Voice user experience; we're more interested in how those features were added.

Google Voice features ooma is adding/supporting within its Premier (i.e. you gotta pay for it) package include: caller ID integration, allowing ooma users to display their Google Voice caller ID on outbound calls from ooma hardware without having to dial additional call prompts; forwarding inbound calls made to an ooma phone directly to a Google Voice number for routing; explicit forwarding of Google Voice calls to a specific handset in a home; an announcement of who in the household the call is for based upon which Google Voice account originated the call; and one-touch voice mail from ooma handsets (no need to dial a Google Voice number and password).  The forthcoming second-generation ooma Telo handsets will also display Google Voice SMS text messages.

Perhaps more interesting is the relative rapidity that ooma cranked out its announcement of Google Voice support. If ooma just cranked out the features within the past week based upon the unveiling of Google Voice, that's a pretty quick turn around. If it has been working on and testing features for a while, that would imply a more interesting relationship between ooma and the GV guys.

Ooma's business model is pretty straightforward. You buy the hardware for a one-time fee (currently $249.99 for the baseline hardware bundle) and connect it to a broadband connection, along with your own existing RJ-11 phone. You get your own PSTN phone number with calls between oomas and all U.S. domestic calls free. Adding on the ooma Premier package for advanced IP phone features costs $12.99 per month or $99.99 per year and adds such things as call screening, multi-ring, second-line calling, personalized phone numbers and inbound "blacklists."

Ooma hardware can be purchased at more than 1,000 Best Buy stores and other retail locations including Datavision, Fry's Electronics, Micro Center and J&R, plus tons of online places.

Related articles
Google Voice - The return of GrandCentral
Ooma's price cut, Best Buy deal spurring sales - FierceVoIP
SPOTLIGHT: Ooma not nearly as big as Oprah - FierceTelecom


05/03/2009 - TeleGeography: 35M VoIP lines in Europe in 2008, to reach 48M in 2009

New data released by TeleGeography indicates VoIP services are steam-rolling the landline market in Europe. In 2007, there were around 20 million consumer VoIP lines in service in Western Europe, but that number ballooned to just fewer than 30 million lines in mid-2008, and closed out at more than 35 million lines by the end of the year.

Fixed-line market trends in each country are "surprisingly unique," with household penetration of VoIP telephony at nearly 50 percent in France at mid-year 2008 to less than 3 percent in Spain. Annual subscriber growth rates ranged from an astounding 544 percent in Portugal to a "comparative anemic" 13 percent in Norway.

TeleGeography is projecting the number of VoIP subscribers in Europe to climb to 45 million by the end of 2009 - good news for VoIP and broadband advocates, bad news for landline divisions.

For more:
- TeleGeography reports.

Related articles
SPOTLIGHT: Landlines subs down in Hungary - FierceTelecom
More bad news for telcos and the demise of landline business ...
European consumers embrace VoIP, ditch landlines - FierceVoIP


26/02/2009 - Vonage narrows losses, goes negative on subscribers

Vonage reported a mixed bag of results in its fourth-quarter and full-year 2008 earnings report. The company had its first year of generating positive cash flow from operations, seeing a revenue increase of 9 percent to $900 million for the year. However, the company reported a net decline in subscribers, losing a net of 14,700 customers for the quarter.

Vonage beat Wall Street estimates of losses for the quarter by posting an adjusted loss of $10 million and 7 cents a share; analysts were predicting losses of 8 cents a share. On a GAAP (i.e. what the generally accountants use as a benchmark) basis, the net loss for the company was $65 million and $0.41 per share in 2008.

The company's refinancing in Q4 also makes a guest appearance on the reporting numbers. If one excludes "debt extinguishment costs," the net loss for Vonage narrowed to $10 million in the quarter. If you include the $31 million in debt extinguishment costs, GAAP net loss increased to $41 million/$0.26 per share from $14 million/$0.09 the prior year.

And then there's the net loss in customers, plus some declining ARPU. While churn declined to 2.9 percent per month in Q4 from 3 percent last quarter, the company isn't adding customers to replace them, resulting in a 14,700 net customer loss. ARPU was also down for the quarter, as Vonage made $28.33 per subscriber, compared to $28.75 in Q3.  

While marketing costs were down $3 million in the quarter, the "SLAC" - marketing cost per gross subscriber line addition - rose to $309 from $272 in Q3 2008. This is not good math, especially when net subscribers are down.  (Take the ARPU number, multiply by 12 months, subtract SLAC, see red ink after a year once operational costs per subscriber are factored in).

For more:
- Vonage reports Q4 and 2008 full year numbers.  Release.

Related articles
Vonage scorned in Charlotte, rated "B-" by Better Business Bureau ...
Vonage finally inks refinancing - FierceVoIP


25/02/2009 - Sony drops VoIP Go!Messenger service on PSP

Sony is going to shut down its VoIP Go!Messenger service for the PSP March 31. Sony launched the free service in Europe last year.

Go!Messenger was supposed to be a four-year partnership between Sony and wireless network operator BT. PSP users were able to talk directly via video chat, as well as send videos, voice recordings and text messages; video was enabled through a PSP Go!Cam add-on. 

Why pull the plug? "Although Go!Messenger brought innovative communications features to the PSP community, the service has not developed the base of users that we were hoping for," Sony is quoted as saying.

Sony Europe says there no direct jobs to Go!Messenger linked to the service, so there aren't any downsizing measures (at Sony) taking place from the shutdown.

It's not clear if Sony is thinking about developing other applications for the Go!Cam or it has more apps in the pipeline; there's no direct quotes either way floating around.

For more:
- Edge-Online has more. Article.  So does moco. Post.

Related articles
Sony releases VoIP head sets - FierceVoIP
Sony finally goes Skype on PSP - FierceVoIP


23/02/2009 - SkyWi CEO disses New Mexico PRC; Radware buys a piece of Nortel

22/02/2009 - Vonage earnings results out this week, but what next?

Vonage will release its fourth-quarter and full-year 2008 earnings this week, during a conference call Thursday at 10 a.m. EST.  The company will likely have to at least give lip service to a Feb. 9 NYSE delisting notice and the general condition of its stock price these days.

Earlier this month, the New York Stock Exchange notified Vonage that the company had fallen below a continued listing standard that requires a minimum average global market cap of not less than $100 million over a consecutive 30-day trading period. Vonage gets to file a plan within 45 days to demonstrate how it will comply within 18 months. Once filed, the NYSE has 45 days to determine if it will accept Vonage's plan.

It is the second type of warning the NYSE has sent Vonage's way; in October, the company was giving a warning to get its share prices to an average of $1 over six months or face delisting.

Vonage's market cap as of close of business on Friday, Feb. 20, was a rounded-up $58 million, and the company's price per share was $0.37. 

Analysts will be looking at three key indicators for the fourth quarter and full year: Cash losses, net gain of customers and customer churn. Last quarter, the company booked an $8 million loss, a net gain of over 9,000 customers, and had around a 3 percent per month churn rate.  

Announcing its third-quarter numbers back in November, CEO Marc Lefar said it anticipated "modest growth for the balance of the year." Has a bad economy put more budget-conscious consumers into Vonage's pocket? We'll find out.

For more:
- Fox Business News post.
- VON looks at the numbers. Article

Related articles
Vonage finally inks refinancing - FierceVoIP
NYSE delisting = more bad news for Vonage


15/02/2009 - Yak America pulls plug on USA Datanet VoIP customers

Former USA Datanet customers lost phone service when acquirer Yak America stopped supporting USA Datanet's VoIP All Talk service.

About 800 customers lost service, reports Syracuse.com. Yak America says All Talk customers were sent three notices in December that All Talk was to be shut down by Jan. 15, two via paper mail and one via email. Yak America says VoIP isn't in their business mix and it just wants to focus on long-distance calling and related services.

Some customers say they never received warning letters and first learned about the service shut down when they picked up the phone and had no way to make a phone call.

Syracuse-based USA DataNet sold off its residential business to Yak America over the summer of 2008 and subsequently filed for bankruptcy in October 2008

For more:
- Syracuse.com covers the story

Related article
Qwest-SkiWi billing dispute disrupts VoIP and other services in multiple states


12/02/2009 - 31 Million Business IP Phones Will Ship in 2012

The IP phone market is actually a tale of two drastically different markets- business and consumer.
The former is thriving and the latter is diverging in a drastically different direction, according to In-Stat.

27/01/2009 - Fring adds radio to mobile VoIP platform

Mobile VoIP/IM company fring has added a music radio add-on to its client, the first of a bunch of "experience" projects produced by third-party developers that are expected to appear in 2009.  O-kayyy...

Fring users will be able to launch a "mobile-optimised" version of Last.fm inside of the fring client, enabling them to tune and listen to streamed music channels, including their own Last.fm library. They can also tag favorites, ban tracks they don't like, view album artwork, and do a social mashup of everything by sharing the music and seeing what their friends are doing.

The company is spinning the announcement as (yet another) "rich, dynamic, and compelling mobile internet experience" and the next step in evolving fring into a platform for social media on mobile devices.

However, fring is competing with scads of other me-to mobile VoIP/IM players to be The Client on the world's mobile phones. There's also the question as to how much money fring has left in the bank. Back in late November, the company cut 10 people from its 50 person staff and said it had raised another venture round - but provided no details on the amount or where the cash was coming from.

For more:
- fring press release.

Related article
Fring cuts 20%, claims biz surging, blogger bashes - FierceVoIP


26/01/2009 - Verizon officially pulls plug on VoiceWing VoIP service

Verizon VoiceWing customers say they've received letters saying the company is pulling the plug on the VoIP service.

The notice, dated Jan. 16, 2009, says service will be terminated after March 31, 2009. There's no mention of offering to transition the service to another Verizon offering, like the forthcoming FiOS Digital Voice, or whatever VoIP service might be bundled/attached to the Verizon Hub VoIP phone.

DSLReports says VoiceWing is a re-branded version of Delta Three's VoIP service, so this is likely also a preventive damage control move given Delta Three's ongoing financial problems. Verizon stopped marketing VoiceWing a long time ago.

Since this move is coming as the Verizon Hub VoIP desktop phone and FiOS Digital Voice roll out, there is likely to be an announcement of an "un-FiOS" branded VoIP service available to support the Hub.

For more:
- FierceVoIP readers tell us about email from Verizon.
- DSLReports readers also are telling the story.

Related articles
Verizon FiOS getting VoIP in early 2009 - FierceVoIP
Verizon: PSTN demise, VoIP embrace greatly exaggerated - FierceVoIP
Deltathree's capital squeeze - FierceVoIP


21/01/2009 - Verizon to launch Hub on Feb. 1

Engadget is reporting that Verizon will launch its Hub home networking product on Feb. 1 in Verizon stores.

The Hub will aim to provide all household communications needs in one device, complete with touchscreen and VoIP functionality, and integration with Verizon wireless handsets. The Hub will be IP-centric and will support video and audio recording for family messaging, as well as a calendar and a "digital corkboard" organizational tool.

It also will not require subscription to Verizon's FiOS offering, as was initially rumored. Verizon has not yet set a price for the device.

For more:
- Engadget reports on the launch and has a picture of the device 

Related articles
Verizon's Uber-desktop phone rumors
Verizon FiOS getting VoIP in early 2009


08/01/2009 - CES 2009 - Skype Lite for Android tomorrow, Lenovo includes VoIP remote

Las Vegas - It appears CNET's content management system has betrayed them! A Google search reveals "Skype Lite landing on Android phone, others too," but attempts to pull up more information on the link to news.com as of 5:50 PM Vegas time return "Internal Server Error."

Fortunately, jkOnTheRun has scoured up more info on Skype Lite, the topic of discussion at Skype's press event Thursday - if everyone doesn't just skip it since the cat is out of the bag. The client will be launched tomorrow, and it will support a large number of Java-enabled handsets. A client for Google Android will also be announced, but no indications on how soon it may appear on the Android marketplace; maybe next week, maybe not. JK (well, K), goes on to speculate that Lite probably won't support more than "basic calling functionality at low rates...possibly chat."

If time permits, this reporter is also going to try to make a drive-by at Lenovo's booth. The company announced its first all-in-one desktop, the IdeaCentre A600. The slick new desktop box includes a 4-in-1 Swiss-Army-like remote control that melds the functions of "air mouse," game controller a la the Wii, VoIP handset and media center remote. I want to find out how easy (or not so easy) it is to configure the box for a VoIP service; I suspect there's a wizard of some sort loaded with a bunch of service providers.

For more:
- jkOnTheRun we sal-lute you! Post.
- PC World's rundown on the IdeaCentre. Blog.

Related articles
Skype loads up Apple, encore at CES?
2008 Year in Review: Just Skype, Baby
Avaya bundles UC package with Lenovo - FierceVoIP


04/01/2009 - Qwest-SkiWi billing dispute disrupts VoIP and other services in multiple states

Last month, SkyWi filed suit against Qwest and refused to pay $1.7 million toward its disputed bills with Qwest. Qwest returned the favor by shutting down all of its lines to SkyWi last week. Customers across multiple states were impacted, including at least one local government, forcing the New Mexico PRC to step in and order Qwest to restore services.

Qwest shut down SkyWi's circuits on Dec. 30, leaving businesses, homes, and the Eddy County government without internet and phone services, though 911 services were not impacted. The following day, the New Mexico Public Regulation Commission ordered Qwest to restore service. Service was interrupted to about 13,000 customers, with 70 percent of them located in New Mexico. Around 5,400 phone customers were left without dial tone.

By late Friday, Jan. 2, service was turned up to roughly half the customers, with the New Mexico PRC ordering all services to New Mexico customers to be up within 36 hours. The PRC may also look into why SkyWi didn't warn its customers about a potential service interruption.

Matters haven't been helped by bad blood between Qwest and SkyWi. Qwest said delays in restoring service happened because SkyWi provided a customer list containing duplicate phone numbers. SkyWi says Qwest will use the list to get frustrated customers to switch services.

Both companies will be back in court this month to fight out SkyWi's lawsuit accusing Qwest of using anti-competitive tactics to put the smaller company out of business.

For more:
- VoIP-News tallies up the Qwest-SkiWi casualties. Post.
- Denver Biz Journal . Article.
- Albuquerque KRQE reports.  Article.

Related articles
Qwest loses Nebraska PSC lawsuit - FierceTelecom
Qwest complains about little New Mexico carrier - FierceTelecom


15/12/2008 - Verizon FiOS getting VoIP in early 2009

Coming in early 2009, Verizon is going to roll out a VoIP phone service for FiOS. It's not the defunct VoiceWing, but something completely different.

Verizon execs say FiOS Digital Voice service will be priced comparably to the phone company's existing calling plans, so it's not a low-cost play. This is an interesting statement, but the more interesting issue is how pricing will look when service is either included in a triple-play bundle (Internet, TV, voice) and/or otherwise competitively discounted. The offering is further described as a customer acquisition and retention tool.

The new VoIP service has been in limited deployment in markets in Virginia and Maryland since September and will be marketed to new customers across the 14 states where FiOS TV and Internet services are available.  

Reports say FiOS Digital Voice service will use in-home wiring so customers can use existing phone jacks and include the usual bells and whistles such as caller ID, voice mail and visual voice mail through a web page, as well as new (for Verizon) capabilities such as scheduled call forwarding, simultaneously ring to multiple phone numbers, phone book synchronization and click to dial. Verizon will likely also throw in virtual phone numbers as an extra monthly charge.

Another interesting kicker is a choice of two calling plans: one provides unlimited direct dial calling to the U.S. and territories, Canada, and Puerto Rico for a flat monthly, and the other offers domestic calls for 5 cents per minute. Who's billing at 5 cents per minute for local calls these days?

For more:
- Multichannel News rings up Verizon VoIP story. Article.

Related articles
Verizon 100 Mbps FiOS on deck in 2009 - FierceTelecom
Verizon's FiOS top service in magazine poll - FierceTelecom


12/12/2008 - SPOTLIGHT: deltathree changes CEOs

Troubled and cash-strapped deltathree has changed executive leaders. Dror Gonen has resigned from the roles of CEO, president, and director and appointed Effi Baruch as interim CEO and President. 

Gonen is sticking around for 45 days to "assist in the transition process" and is said to be stepping down for personal reasons. Or he just might have decided to split before the company goes through more painful times. The company has already gone through one "restructuring" and had to renegotiate its lease in NYC to free up $750,000 in cash to keep the company running. Total revenues have continued to decline from year to year and quarter to quarter, while the company continues to support "tens of thousands" of active users.

Baruch and deltathree's board say they are still working on a range of potential financing activities to keep the company going, as well as "transaction options" (selling the company).

At least Baruch should know deltathree inside and out. He started with the company in 1998 as an engineer in the NOC and then moved up to specialize in data network management and security in the WAN department. Over the past four years, he has headed the deltathree VoIP data and security departments, managed the overall responsibility of the deltathree worldwide network, and has held the title of Senior Vice President of Operations and Technology of deltathree since January 2007.  He's also hanging onto the SVP position while he serves as interim CEO and president.

For more:
- deltathree talks about its leadership change. Release.

Related articles
Deltathree's capital squeeze - FierceVoIP
deltathree posts dismal Q2 results