AT&T (NYSE: T) is jumping into the unified communications space with both (big) feet, today announcing AT&T Unified Communications Services, delivering a carrier-grade solution aimed at businesses of all sizes. The telco is the latest in a string of service providers to try to leverage their cloud offerings across the unified communications segment.
The telco said its cloud-based UC offering would help organizations control costs and eliminate unpredictable expenditures. The services will be available across virtually any device, as are other AT&T cloud-based services, and will allow users to, for example, seamlessly switch from an IM chat to a phone call to a web or video conference.
AT&T said the new service enables a business to leverage its existing investments to improve collaboration and also provides an easy transition "from where a customer is today to where they want to be tomorrow without incurring significant capital expenses."
AT&T said the offering consists of two parts. AT&T Unified Communications Central integrates IM/chat, email, VoIP calling, web/audio and videoconferencing, voicemail, unified messaging and mobility with presence, behind a single user interface designed for both PC and mobile usage. AT&T Unified Communications Voice provides IP Telephony from the AT&T cloud and can be used both as a stand-alone service or integrated with AT&T UC Central.
AT&T says it will leverage the Cisco Hosted Collaboration Solution platform as the core of this service.
For more:
- see this release
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