Voxeo is partnering with Infracast, which will use Voxeo's on-demand cloud-based facilities to provide outbound messaging as part of their Enterprise Message Exchange, a hosted, web-based application that supports high volume SMS, voice, email and social media, as well as fax interactions from businesses to their customers and staff.
Infracast already has begun delivering voice-enabled services for customer care within the areas of retail, manufacturing and distribution, and it also offers a multi-channel solution for customers within financial services.
Voxeo's platform enables its clients to offer customer access to information and services over interaction channels like SMS, voice, email or social media.
For more:
- see this release
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