Fierce

Unified communications specialist Mitel (Nasdaq: MITL) has scored a win with the Canadian government, landing a deal with the Department of Foreign Affairs and International Trade to deploy its IP telephony solution.

The company said the DFAIT would be installing Mitel's Freedon architecture, giving it the flexibility to connect its users around the world and adding new capabilities as part of its future communications needs. The agreement covers a rollout of a new communications infrastructure to support DFAIT's international users in its Canadian missions, consulates and embassies around the world.

DFAIT said that Mitel's flexibility of deployment options, which addresses the range of needs it had across multiple locations and supports virtualization, was central to the decision.

The Mitel solution incorporates:

  • Mitel Communications Director software, a single stream of software deployable on multiple hardware platforms, in virtualized data centers, on industry standard servers or on Mitel hardware;
  • Mitel Communications Director, which extends Dynamic Extension and hotdesking capabilities to all users; users can select up to eight devices in their personal ring group, regardless of type, so calls to a business number can ring on a mobile phone, home phone, remote office or on any other device;
  • Mitel NuPoint Messenger IP, a scalable way to relay, store and retrieve messages from a phone, fax machine, pager or PC.

UC is hot with the government market as it looks to cut costs. A variety of vendors have seen success in local, state and federal markets in the U.S.

Also gaining speed is the mobile UC market, and Mitel in September rolled out UC apps for the iPhone and iPad.

For more:
- see this release

Related articles:
Mitel plays into BYOD trend with UC apps for Apple's iPhone, iPad
How Mitel's virtualized desktop softphone works
Mitel takes UC on the road with its 'Freedom Tour' bus
Mitel sees turnaround 4Q2011
Mitel president leaves as company continues to founder

Source: Fierce
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Jim O'Neill
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