Emergency communications equipment and technology developer Intrado has helped the city and county of Durham, N.C., deploy a next-generation 911 system. The system gives their Emergency Communication Center advanced voice capabilities and helps it move toward text messaging, cell phone pictures, video clips and other data services.
The Intrado Advanced 911 network is a secure emergency services Internet Protocol (IP) network that offers improved reliability and more capabilities than legacy 911 systems.
The deployment includes a six-month emergency text messaging trial; Intrado deployed the first 911 text messaging service in the U.S. in Black Hawk County, Iowa.
The new system allows Durham to provide faster and better service to residents, visitors and to its emergency responders, enabling closer collaboration and information sharing.
Intrado has so far deployed 300 NG911 systems in the U.S.
"We're proud to be the first 911 center in North Carolina to have a next-generation 911 network," said James Soukup, 911 director of the Durham Emergency Communications Center.
For more:
- see this release
Related articles:
FCC presses Verizon about its recent 911 call failure
Intrado finishes NYC E911 trial
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