Apparently call centers are booming in Columbia due to government investment. Most of these call centers rely on unified communications to provide services. Sipera, teamed with South American Sipera-reseller Belltech, has been brought on to secure the UC systems of Columbian call center company InterContact.
InterContact has selected Sipera's UC-Sec security appliances for its call centers. Sipera will provide SIP trunk termination and comprehensive UC security for call center staff, customers and partners using VoIP, IM and other UC applications.
The Sipera UC-Sec products are real-time VoIP and UC security solutions for next-generation communications over any network, to any device. UC-Sec can safeguard communications and deploy SIP trunks combating toll fraud while satisfying security and privacy mandates throughout multiple countries.
For more:
- read the release
Related articles:
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Sipera and Cisco team on unified communications security
Sipera protecting a million UC devices and counting
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