ShoreTel has launched the newest version of its communications suite with ShoreTel 11. The newest versions boasts some cool upgrades and is available for free upgrade for any current ShoreTel customer. One of the first most noticable changes will be a name change: the recognizable ShoreTel Call Manager will now go by ShoreTel Communicator--certainly a nod to the growth of unified communications (UC) to include much more than just calls.
The newest release not only includes more iPhone support with a new ShoreTel Communicator app available for download from the App Store, but it also allows users to manage communications from their iPhone, the Web and even Mac computers.
ShoreTel has also upgraded its distributed architecture with distributed database capabilities. Now the ShoreTel 11 database can have additional instances installed at remote sites to prevent single point failures and performace bottlenecks. ShoreTel is also extending its legacy PBX integration with expanded QSIG support. Customers will be able to take advantage of their previous call infrastructure while integrating with their new ShoreTel all IP UC.
For more:
- read the release
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