Microsoft's small business VoIP product is biting the dust. The company declared that the market they thought might be their's when they released Response Point just did not materialize as a major revenue source.
Response Point is a small business VoIP product targeted at businesses with 50 or less employees. The product team actually functioned as its own startup company within Microsoft, but last June its parent declared that it wouldn't be releasing further iterations of the product. Response Point was only tangently related to Microsoft's main VoIP thrust--Office Communications Server (OCS)--which the company believes can handle the needs of customers that Response Point originally targeted.
Microsoft plans to stop supporting Response Point on August 31, but customers will still be able to use the system after that date. They plan to keep the website up until November 2011. Microsoft hopes customers will migrate to OCS when they decide to stop using Response Point. This of course might open up all sorts of opportunities for other VoIP providers targeting the under-50 employee business market segment.
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