Report: VoIP Penetration Strongest in the Government Sector

New research from In-Stat reveals that the government vertical is among the strongest industry verticals for VoIP adoption. Based on In-Stat’s survey, 48% of respondents in government institutions report that VoIP is deployed in at least one location. The research reveals interesting distinctions among key vertical segments.

The recent research by In-Stat found:

• Verizon is the most cited Current Broadband IP Telephony Provider among government institutions, with a commanding lead over other providers.
• AT&T has the leading position as a provider of IP Centrex solutions across size of business and vertical markets.
• Cisco is the IP PBX market leader in all segments, but particularly in education.
• The healthcare vertical is the strongest adopter of IP handsets.
• Hosted IP Centrex has appeal with government and healthcare segments, cited significantly more in these segments compared to the professional services or educational segments.

The research, Business VoIP Overview by Vertical Industry, covers the U.S. business market for IP telephony by vertical including:

• Survey results of 1,000 U.S. business decision makers relative to IP telephony.
• Vertical segmentation by professional services, education, government, healthcare.
• U.S. Hosted IP Centrex revenues.
• IP PBX revenues.
• Broadband IP telephony revenues.
• Analysis of key VoIP market barriers and drivers for each vertical segment.