Empirix has announced a new addition to thier customer experience monitoring solution OneSight--Voice Quality Assurance. The new offering builds on the OneSight monitoring system by adding active monitoring of end-user voice quality.
The OneSight Voice Quality Assurance solution provides companies with tools to measure and report on call experiences through a real-time dashboard view of the VoIP network. The offering provides trend reports and allows managers to proactively locate and repair voice quality problems before users are affected.
For more:
- read the release
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Source:
Fierce
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