Shoretel has released the newest version of their Unified Communications (UC) solution at IT EXPO this week. The new version improves upon the distributed services aspects of Shoretel's offering.
"Shoretel has always been about pushing its capabilities out into appliances, out into the network, making it so that wherever you are in the network you always have always-on capabilities to communicate," said Jeff Ridley, director of product management with Shoretel in an interview with FierceVoIP. "The upgrade is large enterprise-focused with more distributed services. For customers with multiple locations [Shoretel 10 is] giving them an even better solution."
The upgrade also featured a new SIP upgrade to make T.38 fax integration and Microsoft Exchange 2007 intergration simpler for their enterprise customers. Back in March, Kevin Gavin, VP of marketing at Shortel revealed Shoretel's movement to break out of the SMB market saying: "The recession is allowing us to break out of Tier 2 status, and we're gaining market share as Nortel has trouble." This version 10 upgrade in someways continues on the themes of Shoretel's version 9 upgrade bringing even more features to their enterprise targets.
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- read this release
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