AsteriskVoIPNews

Maine's attorney general says the state will be receiving $45,000 as part of a $3 million multistate settlement with Vonage Holdings Corp., an Internet-based telephone company. Janet Mills said Monday that Maine and 31 other states had reached a settlement that calls for Vonage to make changes in how it markets its service and how it handles consumer cancellation and refund requests.

She said many consumers had trouble canceling their Vonage service because of incentives the company paid employees for retaining customers. Under the settlement, Vonage must revise what it discloses regarding offers of "free" services, money back guarantees and trial periods. Vonage said there was no finding of any wrongdoing by the company.

Source: AP

More about: Vonage
If you found this article interesting, please consider subscribing to our RSS feed, or becoming a member of biz-news to have future articles delivered to your feed reader or mailbox
Dal
Latest News
Advertise with us and reach to an audience of thousands of High Tech professionals
Comments
Your Name *
Your Email *
Your email will not be disclosed anywhere
Antispam Control