A new Synergy Research Group report on the global market for collaborative applications found vendor sales down across the board for the first quarter of 2009 in both the enterprise and SMB market segments. The report said collaboration application vendors notched sales of $913.3 million for the first quarter. Avaya, Cisco and Siemens were the top three vendors in the enterprise category, and ShoreTel, Cisco and Avaya lead the SMB category.
Though Synergy said these companies were in a strong strategic position in their respective markets, the report also found that the top six vendors in both segments saw quarter-over-quarter sales declines. The report also noted a growing interest in managed UC offerings as small business suffer decreased credit availability, and it reported that price points for UC offerings are declining slowly as competition in the space increases.
For more:
- see the Synergy press release here
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