Fierce

Yak America pulls plug on USA Datanet VoIP customers

Sunday 15th February 2009 - 16:24

Fierce

Former USA Datanet customers lost phone service when acquirer Yak America stopped supporting USA Datanet's VoIP All Talk service.

About 800 customers lost service, reports Syracuse.com. Yak America says All Talk customers were sent three notices in December that All Talk was to be shut down by Jan. 15, two via paper mail and one via email. Yak America says VoIP isn't in their business mix and it just wants to focus on long-distance calling and related services.

Some customers say they never received warning letters and first learned about the service shut down when they picked up the phone and had no way to make a phone call.

Syracuse-based USA DataNet sold off its residential business to Yak America over the summer of 2008 and subsequently filed for bankruptcy in October 2008

For more:
- Syracuse.com covers the story

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Source: Fierce
More about: Consumer , VoIP
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