Voxeo buys VoiceObjects

Voxeo accomplished multiple goals in acquiring VoiceObjects, the second company it has bought this year.  More acquisitions are expected throughout 2009.

By purchasing VoiceObjects, Voxeo has acquired middleware to enable carrier-grade deployments of over-the-phone self-service apps that are easier and cheaper to deploy - and enable personalization to each caller. There's also a phone self-service analytics package for measuring performance that also allows non-technical staff members to make updates and changes.

VoiceObjects also brings a large European and mobile carrier footprint to Voxeo; Orange, O2 and Vodafone are all VoiceObjects customers, not to mention a bunch of enterprise customers including Adobe, Citibank, Hershey, IKEA, Kellogg, SAP and Volkswagen.

Open standards also play a role in this story. Voxeo and VoiceObjects are big users and advocates of VoiceXML, and it is likely Voxeo's future acquisitions will use VoiceXML to build their solutions. The combined company will continue to enhance the VoiceObjects platforms and launch several new VoiceObjects-based products and services in 2009.

Employee-owned, Voxeo said it has logged twenty consecutive quarters of profitable operations, while sustaining an average yearly revenue growth rate exceeding 60 percent. It's using all that cash to acquire companies, as it has bought four companies in the last four years. Earlier this year, the company bought Beijing-based Micromethod.  Voxeo "expects to close additional strategic acquisitions" in 2009.

For more:
- Voxeo talks about buying VoiceObjects. Release.

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